In Defense of Troublemakers: The Power of Dissent in Life and Business
Table of contents :
Part I. Majorities versus troublemakers: the art of persuasion --
Numbers rule --
Even one dissenter makes a difference --
Dissent as an art in changing hearts and minds --
Part II. Consensus versus dissent: closed minds versus open minds --
Consensus narrows thinking --
and kills rationality --
Dissent diversifies --
and strengthens thinking --
Part III. Groupthink versus groups of thinkers --
Group decisions: often in error, never in doubt --
Better decisions: dissent, diversity, and devil's advocates --
Conclusions.
First Published April 12, 2019 Book Review
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